UK SIP Trunks
Reliable SIP Trunk Provider for VoIP PBX with FREE Unlimited UK national & mobile calls
UK SIP Trunks that are reliable, low cost, with built-in failover, encryption and award-winning 5-star rated support. Works with any Business VoIP PBX system including 3CX & Asterix SIP Server Gateway – lowest costs from £7.50 per month, per SIP channel.
FREE Unlimited UK calls
Keep things simple with free & unlimited UK 01, 02, 03 and 07 calls – and with low international charges from less than 1p /min. WebMate UK SIP trunks are great value without sacrificing quality of service or support.
“SIP Burst” PBX pools
Enable pooling of SIP channels between multiple sites or VoIP PBX systems to allow for bursting capacity for each site – using another sites spare SIP channels when needed – at no extra charge
5-star UK Support
With award-winning help & support – not to mention 5-Star Trustpilot & Google reviews – your UK SIP Trunk gateways are in safe hands. Our network and systems are well managed with exceptional support always on hand
International SIP Gateway
Perfect for non-UK businesses that require a UK SIP Gateway Provider with low-cost calls for their SIP PBX into the UK market with the lowest possible costs per SIP channel. With our great international network links, latency is low from every country
TLS/SRTP Secure SIP
As well as full TLS / SRTP encryption of calls and secure authentication, we offer ACL’s and IP authentication to ensure your VoIP / SIP calls are safe & secure end-to-end. Out-of-bundle restrictions and call limits can also be set
SIP Failover as standard
All of our UK SIP Trunks come with a duplicate backup trunk to our secondary datacentre for ultimate reliability (which can be linked to a the same or a second PBX and/or divert to mobile or landline). Our redundant, self-healing network powers our UK SIP Trunks with multiple diverse links – for 99.99% guaranteed uptime
The best value, lowest cost UK SIP Trunks, VoIP & SIP Channels
No complicated options or minute bundles – prices are per channel with UK calls included. After all, VoIP is supposed to be easier right?
Contact us for reseller and partner details, or if you’d like test our service for a few days to see just how good it is (free if charge).
WEBMATE SIP Trunk Unlimited
£7.50 per month/channel
when paying annually, £9 month to month
FREE Setup on 3 or more SIP channels
(£25 setup fee for 2 or less)
Includes 1x UK Geographical or 03 number
(Additional DDI’s are £7.50 setup – no monthly charge)
UK Calls (01, 02, 03)
UK Mobile (07)
from <1ppm - disabled by default
When paying monthly, you’ll be charged 2 months in advance. No outbound call centres, FUP is that 25% of all calls must be inbound. Failover is only available on 3 or more channel SIP Trunks.
low cost UK SIP trunks –
all UK landline and mobile calls included
WEBMATE SIP Trunk Unlimited
when annually or £79month to month
(annually, £25 monthly)
UK Calls (01, 02, 03)
Low cost UK SIP Trunks – calls included as standard
WEBMATE SIP Trunk Unlimited
per channel, £9 month to month.
How SIP Trunks, VoIP & SIP Gateways work
SIP trunks are digital VoIP “lines” that significantly reduce call charges for businesses of any size whilst allowing complex routing options to maximise the efficiency of your phone system. For example, a US-based company might add some of our UK SIP trunk channels to their PBX to route all UK-bound calls through. Adding a SIP trunk route to your existing cloud-based or inhouse PBX system is really easy within your software (eg 3CX or Asterix). Likewise, a UK based company can use a SIP trunk for all of their inbound and outbound calls and save 80% or more!
International UK SIP Trunk
Our UK SIP trunks are extremely popular for international companies who need high quality and low cost VoIP call routing for UK-based customers and branch offices. With low or no call charges and the ability to work with any PBX platform. Businesses all over the World can enjoy trouble-free VoIP calls to the UK, including UK mobiles or for all of their UK-based customers via routing plans on their VoIP / PBX system as well as provide a UK number for inbound call routing. Our network has super-fast tier-1 links to every corner of the planet, so you won’t sacrifice call quality.
Reduced costs with SIP trunks and VoIP
VoIP is inherently cheaper than full PSTN or ISDN call routing. With WebMate’s UK SIP Trunks, we bring those cost savings even further with FREE UK (01,02,03) and UK Mobile (07) call charges included with every SIP trunk channel and some of the lowest international outbound charges in the industry through our extensive network partnerships with telco’s and other VoIP providers in every country. Using a PBX like 3CX (or our Hosted 3CX VoIP service) or virtually any other SIP-compliant cloud or on-premise SIP will save your business 80% or more.
Hosted 3CX VoIP Service (with UK SIP trunks included)
Our 3CX Hosted VoIP PBX system is an all-in-one cloud-hosted PBX that’s hosted, managed and maintained for you from just £40 per month with 2 UNLIMITED SIP Trunk channels included. 3CX is the world’s best VoIP PBX platform with unlimited extensions and a full range of features suitable for both small business and 100-line call centres alike. With licencing options starting at FREE for smaller companies, to Pro licences for large companies and call centres – it’s the best value VoIP platform by a long way. And our hosted solution is designed to make deployment easier than ever.
FAQs about our UK SIP trunks, SIP channels, compatibility, low costs & UK SIP prices….
What is a SIP Trunk and SIP Channel?
SIP stands for “Session Initiation Protocol” and is a way internet based phones connect to each other in order to provide an audio service – or telephone service over the internet. A SIP Trunk is the service, like a normal telephone service with landlines and has one master telephone number. a SIP channel is like a line on a phone service – or more like the lines you’d get on and ISDN service. So the more SIP Channels you have, the more simultaneous calls you can make and receive. So you’d have a SIP Trunk for your business with several SIP Channels associated with it, to allow multiple calls.
What is a SIP Gateway (or SIP Server or SIP provider)?
SIP Gateway and SIP Server are often the same thing, but can be different. SIP Gateway is the route your SIP Server (or SIP PBX) might use to connect various types of calls. A SIP Server is usually the actual server which manages your PBX VoIP system – but is sometimes used to describe your SIP gateway Provider. For example you might have a SIP Server (or SIP PBX or VoIP PBX server) – like 3CX or Asterix – which has multiple SIP Gateways from companies like us that you might route different calls types through either for resilience or for cost or service benefits. So if you were based in the US or India for example, you might have a SIP Gateway for Inbound and outbound UK calls, and a different one that handles calls to and from ASIA. SIP is useful that way, allowing you to utilise the internet to make the best choices for which SIP Gateway Provider to use.
How many SIP Channels do I need?
SIP channels are effectively the number of “lines” you have, the number of simultaneous incoming and outgoing calls. It varies for each business, but a general rule is 4 staff per SIP channel. For businesses or departments that are heavily phone-based, like a support team for example, you might want one SIP Channel per staff member because they need to potentially be on the phone all the time.
Can I upgrade my SIP channels?
Yes, you can add SIP channels at any time easily, just let us know and we’ll activate them straight away. Added SIP channels do not restart your minimum contract either, the minimum contract period is per SIP Trunk – so you can keep costs down if you expect to grow for example.
Can I use a WebMate UK SIP Trunk outside of the uk?
Certainly. As our VoIP and SIP network is UK based we’re well placed to handle your calls to and from the UK – especially with our inclusive UK and UK mobile minutes in all of our SIP services. Our network is multi-honed and well connected all around the world, so the call quality and “latency” is low from every corner of the planet. Our reliable SIP Service is extremely popular with non-UK businesses looking to reduce SIP costs.
What's the contract term for SIP Trunks services?
Our SIP trunks services are all 12 month minimum contracts, payable monthly or annually. Annual pre-payment is the cheapest and the best way to buy SIP services but we’re happy to spread the cost monthly for you too. We require 1+1 months pre-payment for monthly contracts and a credit card or DD on file at all times to ensure your SIP service is maintained.
Are WebMate UK SIP Trunks compatible with PBX and cloud services like 3cx and Asterix?
Yes, our UK SIP trunks and SIP channels are fully compliant and work with all SIP software and SIP clients, including 3CX and Asterix.
What calls are included free?
Calls to UK numbers starting 01, 02, 03 and 07 are included free of charge with no limitations on call length subject to our Fair Usage Policy.
What is the FUP and why do you have one?
Our Fair Usage Policy only requires that for us to continue your free outbound calls, that at least 25% of your calls are inbound of a maximum of 75% are outbound. For the vast majority of companies, this is usually a 50/50 split anyway – or leaning towards more inbound minutes than outbound. We only do this to protect our low prices and to ensure the SIP services are not used by auto-dialers or call centres which only do huge numbers of outbound only calls (or mainly outbound). As we still have to pay for call minutes with telecom partners we connect with, and pay for the outbound bandwidth etc – if our low cost bundles were used in this way, we’d have to increase the prices for everyone.
Can I have paid-for calls instead with no FUP?
Yes, for call centres or auto-dialer services that would not fit within our FUP, we can quote for minute bundles starting at 5,000 UK minutes per channel.
What happens if I breech the FUP?
Sometimes you might find you make an extraordinary amount of outgoing calls for one reason or another, which is fine, we’re happy to let it slip once or twice a year – it should all balance out generally and no harm done. However, for 2 consecutive breeches, or 3 in a year, we reserve the right to terminate the bundle minutes and charge our standard minutes rate for all calls retrospectively (1p for landline,5p for mobiles). But you shouldn’t ever accidentally find yourself here, you’ll know from the outset if more than 75% of your calls are outbound generally.
Is there any failover for SIP trunks?
Our SIP trunks are very reliable and come with as 99.9% uptime guarantee. Whilst we can provide bespoke failover services like redirect or voicemail on the SIP channels themselves, this is normally the job of your SIP Server or cloud-based SIP software. Our Hosted 3CX service for example, provides failover service on the SIP client end, which is the most likely to suffer a failure.
Are SIP trunks cheaper than ISDN or PSTN?
Yes, almost always considerably cheaper. ISDN or PSTN lines usually cost more in rental than our SIP services, and then you have old-fashioned call charges to pay (and even “connection charges” sometimes!). Typically using SIP trunks is at least 20% cheaper but most businesses find themselves saving 60% or more on their telephone costs – especially with our inclusive SIP bundles.
Are SIP trunks and SIP channels not real?
There’s some sites and services that claim that SIP Trunks are made up out of thin air as an excuse for telecoms companies to regain revenue from losing the traditional PSTN and ISDN services (when they are phased out over time, by 2025 in the UK). Whilst a small part of that is true: SIP to SIP calls do establish a connection freely over the internet and you do not need a paid for SIP provider for those. However a SIP gateway service like ours does more than single SIP to SIP, it acts as a routing and middle-man for SIP sessions (calls), connects to other SIP providers in faster and better ways than just relying on the internet, and most importantly, provides SIP to PSTN/ISDN calls (which still cost money per minute). So no, a proper SIP provider has lots of costs associated with providing the SIP Services. Usually the ones claiming it to be a “made up” thing, are doing so to convince you either to pay for SIP calls individually with them or to cover their costs in hidden ways…. Our SIP Trunks are great value!
So you do a Free SIP trunk like some other providers?
There are some “Free” SIP services out there, but they all charge you somehow in order to cover their costs, and often skimp on things like call quality, network reliability and support. You’ll generally get these charged on a PAYG basis per minute, often with high prices for mobiles and international calls. With our call-inclusive SIP trunks, you won’t get any shocks and pay a single low monthly fee per SIP Channel.
Can I test your SIP Services?
Sure, we’d be happy to lend you a SIP trunk for a few days to test the quality and reliability, subject to availability – just let us know and we’ll set this up for you.