FREE Unlimited UK calls
Keep things simple for your SIP customers with free & unlimited UK 01, 02, 03 and 07 calls. Calls to other UK VoIP providers, via their 01, 02 or 03 numbers, is also completely free. You can choose to limit your customers to UK-only SIP calls so there’s easy end-user billing, or add premium calling capability for them at low wholesale rates.
Shared SIP PBX pools
You can pool all of your customers SIP Channels together to give them the capability to utilise unused channels from other customers during busy periods. So if you have 5 customers with 4 channels each – each can pool up to the total 20 channels (although we tend to limit this to a maximum burst of 50% over each customer).
White-label Wholesale SIP
With award-winning help & support – not to mention 5-Star Trustpilot & Google reviews – your UK SIP Trunk gateways are in safe hands. Our network and systems are well managed with exceptional support always on hand. We have 30 second call wait times and 2 hour email response times – with emergency prioritisation for business-impacting events.
Fraud and Threat Shield
Each Wholesale SIP Trunk comes with comprehensive monitoring to protect your SIP estate. These work by behavioural- and threat-based analysis of suspicious call usage patterns, connected devices and PBX’s. Each registration event triggers a full threat-detection audit which probes for common attack vectors – with rule-based notifications and auto-restriction or blocking options.
TLS/SRTP Secure SIP
Full TLS / SRTP encryption of calls and secure authentication with active threat detection and fraud protection. Including PBX ACL’s, IP authentication and automatic PBX security analysis to ensure your Wholesale VoIP / SIP calls and services are safe & secure end-to-end.
Triple Failover Protection
Our Wholesale UK SIP Trunks come with backup SIP channels to our secondary datacentre for extra resilience as a failover or for a secondary PBX – in addition to per-DDI failover to mobile or landline. Our self-healing & VoIP-dedicated network powers our Wholesale SIP Reseller services with multiple redundant fibre links and direct peering with other PSTN and VoIP networks in the UK & globally.
Wholesale SIP Trunks with unlimited UK Calls
You can be a Direct Wholesale SIP Reseller – and bill your customers yourself – or we can handle the billing for you and send you a commission each month. The price is the same, the choice is yours.
If you’d like a FREE NO OBLIGATION TRIAL for a few days to see just how good our Reseller SIP Trunks are!
SIP TRUNK UNLIMITED RRP
You can charge what you like for your SIP customers, as a guide we suggest the following depending on your own value added
channel / month
We’re happy to handle support for your customers if you wish or you can provide first-line support
10% discount WHOLESALE
SIP Trunk with all UK and UK Mobile calls* included for easy budgeting (FUP applies)
channel / month
based on £75.60 annual fee or £7.56 paid monthly. No Setup fee for Wholesale SIP Resellers
Includes 1x UK 01, 02 or 03 number
(Additional DDI’s are £7.50 per annum or 75p per month)
UK Calls (01, 02, 03)
UK Mobile (07)
International (if enabled)
12 month on all SIP trunks (these can be re-used between customers
10% discount on all of our numbering, premium and international calls (if enabled)
Full White label, with IP-based SIP servers and non-branded usernames
We’re happy to handle support for your customers at no extra charge – or you can deal direct with us and provide your own first-line support
If you prefer, we can handle billing and work on a commission-basis for you, at no extra charge
You retain full ownership of your customers
Low commitment of a minimum of 20 channels per year.
Flexible approach to reselling SIP Trunks
We’re happy to discuss and accommodate where we can any requirements you have and help you with pricing deals on larger SIP orders. You’ll be assigned an account manager to help you with your SIP Reseller business and we’ll partner with you for mutual growth and benefit.
FAQs about our Reseller SIP Trunks
What is a SIP Trunk and SIP Channel?
SIP stands for “Session Initiation Protocol” and is a way internet based phones connect to each other in order to provide an audio service – or telephone service over the internet. A SIP Trunk is the service, like a normal telephone service with landlines and has one master telephone number. a SIP channel is like a line on a phone service – or more like the lines you’d get on and ISDN service. So the more SIP Channels you have, the more simultaneous calls you can make and receive. So you’d have a SIP Trunk for your business with several SIP Channels associated with it, to allow multiple calls.
What is a SIP Gateway (or SIP Server or SIP provider)?
SIP Gateway and SIP Server are often the same thing, but can be different. SIP Gateway is the route your SIP Server (or SIP PBX) might use to connect various types of calls. A SIP Server is usually the actual server which manages your PBX VoIP system – but is sometimes used to describe your SIP gateway Provider. For example you might have a SIP Server (or SIP PBX or VoIP PBX server) – like 3CX or Asterix – which has multiple SIP Gateways from companies like us that you might route different calls types through either for resilience or for cost or service benefits. So if you were based in the US or India for example, you might have a SIP Gateway for Inbound and outbound UK calls, and a different one that handles calls to and from ASIA. SIP is useful that way, allowing you to utilise the internet to make the best choices for which SIP Gateway Provider to use.
How many SIP Channels do I need?
SIP channels are effectively the number of “lines” you have, the number of simultaneous incoming and outgoing calls. It varies for each business, but a general rule is 4 staff per SIP channel. For businesses or departments that are heavily phone-based, like a support team for example, you might want one SIP Channel per staff member because they need to potentially be on the phone all the time.
Can I upgrade my SIP channels?
Yes, you can add SIP channels at any time easily, just let us know and we’ll activate them straight away. Added SIP channels do not restart your minimum contract either, the minimum contract period is per SIP Trunk – so you can keep costs down if you expect to grow for example.
Can I use a WebMate UK SIP Trunk outside of the uk?
Certainly. As our VoIP and SIP network is UK based we’re well placed to handle your calls to and from the UK – especially with our inclusive UK and UK mobile minutes in all of our SIP services. Our network is multi-honed and well connected all around the world, so the call quality and “latency” is low from every corner of the planet. Our reliable SIP Service is extremely popular with non-UK businesses looking to reduce SIP costs.
What's the contract term for SIP Trunks services?
Easy 30 day running contract for SIP PAYG and SIP Unlimited in general. For SIP Unlimited over 3 channels we ask for a 12 months commitment. Terms are monthly in advance with credit card or DD setup on file. You can also pay annually in advance which effectively gives you 2 months free.
Are WebMate UK SIP Trunks compatible with PBX and cloud services like 3cx and Asterix?
Yes, our UK SIP trunks and SIP channels are fully compliant and work with all SIP software and SIP clients, including 3CX and Asterix.
What calls are included free?
On our Unlimited SIP plan, calls to UK numbers starting 01, 02, 03 and most 07 (mobile) are included free of charge with no limitations on call length subject to our Fair Usage Policy. Mobile calls are only free from the major Tier1 providers: O2, Three (H3G), Vodafone (inc CW), Orange and EE. All other “mobile” calls are charged.
What is the FUP and why do you have one?
On our Unlimited SIP trunk plan only (no FUP on PAYG), our Fair Usage Policy only requires that for us to continue your free outbound calls, that at least 25% of your calls are inbound of a maximum of 75% are outbound. For the vast majority of companies, this is usually a 50/50 split anyway – or leaning towards more inbound minutes than outbound. We only do this to protect our low prices and to ensure the SIP services are not used by auto-dialers or call centres which only do huge numbers of outbound only calls (or mainly outbound). As we still have to pay for call minutes with telecom partners we connect with, and pay for the outbound bandwidth etc – if our low cost bundles were used in this way, we’d have to increase the prices for everyone.
Can I have paid-for calls instead with no FUP?
Yes, for call centres or auto-dialer services that would not fit within our FUP, we can quote for minute bundles starting at 5,000 UK minutes per channel.
What happens if I breech the FUP?
Sometimes you might find you make an extraordinary amount of outgoing calls for one reason or another, which is fine, we’re happy to let it slip once or twice a year – it should all balance out generally and no harm done. However, for 2 consecutive breeches, or 3 in a year, we reserve the right to terminate the bundle minutes and charge our standard minutes rate for all calls retrospectively (1p for landline,5p for mobiles). But you shouldn’t ever accidentally find yourself here, you’ll know from the outset if more than 75% of your calls are outbound generally.
Is there any failover for SIP trunks?
Our SIP trunks are very reliable and come with as 99.9% uptime guarantee. Whilst we can provide bespoke failover services like redirect or voicemail on the SIP channels themselves, this is normally the job of your SIP Server or cloud-based SIP software. Our Hosted 3CX service for example, provides failover service on the SIP client end, which is the most likely to suffer a failure.
Are SIP trunks cheaper than ISDN or PSTN?
Yes, almost always considerably cheaper. ISDN or PSTN lines usually cost more in rental than our SIP services, and then you have old-fashioned call charges to pay (and even “connection charges” sometimes!). Typically using SIP trunks is at least 20% cheaper but most businesses find themselves saving 60% or more on their telephone costs – especially with our inclusive SIP bundles.
Are SIP trunks and SIP channels not real?
There’s some sites and services that claim that SIP Trunks are made up out of thin air as an excuse for telecoms companies to regain revenue from losing the traditional PSTN and ISDN services (when they are phased out over time, by 2025 in the UK). Whilst a small part of that is true: SIP to SIP calls do establish a connection freely over the internet and you do not need a paid for SIP provider for those. However a SIP gateway service like ours does more than single SIP to SIP, it acts as a routing and middle-man for SIP sessions (calls), connects to other SIP providers in faster and better ways than just relying on the internet, and most importantly, provides SIP to PSTN/ISDN calls (which still cost money per minute). So no, a proper SIP provider has lots of costs associated with providing the SIP Services. Usually the ones claiming it to be a “made up” thing, are doing so to convince you either to pay for SIP calls individually with them or to cover their costs in hidden ways…. Our SIP Trunks are great value!
So you do a Free SIP trunk like some other providers?
There are some “Free” SIP services out there, but they all charge you somehow in order to cover their costs, and often skimp on things like call quality, network reliability and support. You’ll generally get these charged on a PAYG basis per minute, often with high prices for mobiles and international calls. With our call-inclusive SIP trunks, you won’t get any shocks and pay a single low monthly fee per SIP Channel.
Can I test your SIP Services?
Sure, we’d be happy to lend you a SIP trunk for a few days to test the quality and reliability, subject to availability – just let us know and we’ll set this up for you.