
Powerful o2 Network
Our 4G Home Broadband operates on the o2 network – the UK’s largest mobile network with the widest coverage
30-day Contract
30 day rolling contracts as standard – so perfect for short-term broadband or where copper speeds are low like in the countryside!
We also offer a 14 day money-back guarantee so you can check signal and speed.
Go Landline-Free
Cut the cords and save by choosing mobile broadband for your home, with typical 4G speeds of 20Mbps and 5G speeds of 100Mbps download
Unlimited 4G Data
Unlimited data as standard – so there are no caps or restrictions on use. Signal-strength is the only limit
5G Ready
All of our 4G Home Broadband plans are ready for ultra-fast 5G networks up to 200Mbps (router not supplied, SIM-only option available for 5G)
Great Help & Support
WebMate is built around our technical help and support – so you’ll have easy access to help and advice whenever you need it… and without the long queues or call centres!
4G Home and Mobile Broadband WiFi Routers
If you need a specialist 4G Mobile Broadband router – for example to cover a wider area, or that’s water-proof for use outdoors – please get in touch with your requirements and we’ll find the best solution for you.
4G Home and 4G Mobile Broadband SIM plans FAQs
What speeds will I get?
Whilst theoretical speeds of 4G and 5G are much higher, in real-world usage you’ll typically get 20Mbps download and 7Mbps upload on 4G – these will be up to 5 times higher on a 5G connection – so 100Mbps/35Mbps. We do not currently supply 5G WiFi routers as standard but can on request (you can use your own 5G device on our SIM-ONLY plan)
How do I know if the signal strength is high enough?
If you get 3 or more bars on your phone signal in the place you want to use your Mobile Broadband, you should be fine. We use o2 as our network provider, so ideally test with an o2 handset (and you can do a speed test on your mobile to get an idea of speeds). If the signal is not suitable, you can get a full refund within 7 days of activating under our speed guarantee.
What network do you use?
We use o2’s vast array of masts to provide the best UK mobile phone coverage. We do appreciate that sometimes o2 might not be the best for a small number of locations, and being an independent operator, we are able to supply services using Vodafone and EE networks also upon request.
Are there any data caps?
Not really no, you can use as much data as you need. We do have a soft Fair Usage Policy whereby continued use of over 650GB of data may break this and we reserve the right to terminate your service. 650GB is a huge amount though, 10 times the typical household usage – you’d need to watch about 250 HD films per month!
How do I know which WiFi router to choose?
See the “Router Options” section above, but if in doubt, contact us by phone, email or our contact forms, and we’d be happy to advise the best option.
What happens when I want to cancel?
You can cancel at any time, we ask for 7 days notice before your next billing month starts. Simply return the router and we’ll issue any credits due. Failure to return a router in a timely manner, will result in it being charged at full price.
Does the weather affect speeds?
Just like a mobile phone signal, severe weather can disrupt the radio signals used to send and receive data. So heavy rain and thunder will reduce, and sometimes cause complete outages – but normal weather doesn’t affect the signal much at all – it’s designed to be pretty resilient (sometimes cloudy weather can help in fact!)
Can I use this outside of the UK?
No, our Mobile broadband is only suitable for use within the UK.
When will I get 5G?
5G is limited at the moment, mainly large cities. You can use the o2 coverage checker to find your signal level as well as whether 5G is available.
Is 4G mobile broadband suitable for gaming?
Whilst speeds of 4G (and particularly 5G) are often comparable to at least a good ADSL connection – with 5G sometimes being better than Fibre – the latency does not make Mobile Broadband ideal for gaming. Typically, 4G has latency of 40-60ms compared to 20-30 for ADSL/Fibre broadband. For the best gaming experience, FTTP Full-Fibre is best. 5G is much better with latency of between 20 and 30ms in real world tests (in some cases it can be as low as 5ms but very unlikely in real-world).
What is the difference between 4G and 5G?
4G is “4th Generation LTE” – essentially the 4th major iteration of mobile data protocols. It’s pretty decent in terms of speeds, capable of up to 100Mbps down and 50Mbps up. Real-world speeds are typically much lower, 20-30Mbps down and 5-10Mbps up normally. 5G is the “fifth generation LTE” as is much faster, capable of 1Gbps up and down – and crucially with much lower latency (response time lag) which can compete with Full Fibre latency rates. 2G, 3G, 3.5G and 4.5G also refer to generational mobile data protocols.
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