3CX Hosting provides the very best VoIP PBX telephone system, hosted in the cloud, with advanced features like menus, queues, call groups and video conferencing. Moreover, unlike traditional models that charge per seat, 3CX and our hosting packages are priced per line, which means even the smallest companies can enjoy a feature-rich, cost-effective telephone system. And even better, WebMate’s SIP trunks come with inclusive UK landline and mobile calls – so you never have to worry about call charges.
FREE UK & UK Mobile Calls
Included with our 3CX Hosting bundles are free UK and UK Mobile calls as standard – allowing easy call budgeting based purely on the number of lines (SIP channels) you need. Or if you prefer, PAYG SIP channels also available (good for outgoing call centres)
Fully Managed 3CX Hosting
Hosted on our super-resilient cloud platform, your cloud-based 3CX PBX VoIP System will be reliable, always available and fast – whether you’re working from the office, on your mobile, at home, or internationally. What’s even better is that our hosted 3CX VoIP System are up to 56% cheaper than elsewhere.
Fully Managed 3CX Hosting
Our expert 3CX-trained engineers manage and configure your cloud PBX for you to your exact requirements if required: setting up IVRs, queues, hunt groups, opening times etc – as well as taking care of upgrades and security for your 3CX server.
No per-seat charges
3CX is unique because there’s no per-seat pricing; instead, it’s priced ‘per line’ like traditional phone systems. Therefore, even the smallest companies can have a feature-rich yet cost-effective solution. Moreover, WebMate’s SIP trunks include UK landline and mobile calls, eliminating concerns about call charges.
3CX Web Client for every user
As well as using the web to make and take calls from their computer/mobile, each user also gets their own web portal to easily manage their extension – like easy switching of their “presence” (Available, Away, DND, Lunch etc). It’s intuitive and easy to use, so there’s no expensive on-site training required – and we’re always here to help.
Benefits of WebMate 3CX Hosting
3CX VoIP PBX – the world’s most advanced, multi-award-winning business VoIP phone system
3CX Admin
Here you can configure your phone system without bounds. See a summary of the system status or drill down for custom reports, logs and notifications. Remotely configure and update your SIP handsets too.
3CX User Web Interface
Each user has their own login where they can setup web meetings or video calls/conferences, set their presence and interact with queues and hunt groups – including recording, whisper and listen in.
3CX Mobile App
Download the mobile App for each user and take the extension on the road without customers realising. It’s auto-configured from a web-link, so no fiddly configs to worry about.
Video Conferencing / Web Meetings
Hold face to face meetings at the click of a button with 3CX’s web-meeting feature. It’s WebRTC based, so works in any browser without any software to install. Extremely easy-to-use, transforming the way you communicate and collaborate within your company and with customers. Features include screen sharing, presentation, text chat, annotating and in-line voting.
Digital Receptionist (IVR Menu)
A highly customisable auto-attendant system allowing multiple auto-attendants for different times or to run in series to direct the call to the right person. Upload your own voice prompts and set routing based on caller-input.
Easy-To-Use And Configure
The web-based admin interface allows easy creation of extensions and routing plans as well as full statistics and reporting of calls. Each user also has their own web client where, as well as making calls and video conference, can manage their own extension settings, presence, call queue monitoring, shared contacts, schedule conference calls and much more….
Low Cost 3CX Hosting: Choose the right package for you
Build the perfect Business VoIP system for your business and upgrade and adjust when you need to. Get in touch if you’d like advice on the best configuration for you. Our 3CX Solo and 3CXpress packages are fully-managed bundles, no licencing or separate hosting or SIP trunks to worry about, that’s all included.
For the 3CX Managed Unlimited service, this comprises of three components: (1) SIP trunks – with inclusive UK and UK mobile calls; (2) 3CX licence – this depends on the number of lines you need; and the size of the (3) Hosting Server – this again depends on the number of users/lines you need. We’ll work with you on any numbers that need porting, any new numbers you need, how you’d like it all configured and any handsets you need. If you already have a 3CX licence or instance to migrate, you can pick and choose the services you need from us, choose for us to configure and manage the PBX for you, or do this yourself if you prefer. If you’d like a DEMO, just let us know.
Which 3CX Hosting Licence should you choose?
Generally chosen for the call queues, larger web-meetings and/or CRM support:
Click for full feature comparison of all 3CX licences. As an accredited 3CX Partner, we are able to supply 3CX licences on their own, as well 3CX’s own hosting if required (our bundles are better value, saving at between 10% and 56% over 3CX hosting)
Request a custom 3CX Hosting VoIP quote or ask a question….
FAQs – 3CX Hosting, VoiP and cloud hosted PBX
What's the minimum term for the 3CX Hosting Systems/Bundles?
For the 3CX Unlimited Managed package, the minimum term is 12 months. Payment can be monthly or annually (about 17% saving on annual plans). If you supply your own licence or pay for the licence in advance, we’d be happy to arrange 30 day terms. 3CXpress and 3CX Solo are 30 days rolling.
Where is the 3CX platform hosted?
We host and manage your 3CX PBX Servers on our fully redundant AWS platform in London, UK. Each 3CX Unlimited Managed instance gets it’s own dedicated VPS. This allows us great flexibility and resilience as well as the best speeds to connect to 3CX and our PSTN and SIP networks.
Are backups included of the 3CX Server?
Yes, part of our AWS network includes regular server image snapshots and we configure the 3CX PBX Server to backup settings regularly as well (these are backed up outside of the AWS platform for extra protection)
Can I test 3CX out before I commit?
Yes, we have a demo 3CX server setup for you to test for a few days, subject to availability. Contact us and we’ll setup access for you.
How many SIP channels do I need?
This depends on your volume of outgoing call volumes. A general rule would be 4 people per channel (line). If you have support or sales staff always on the phone, they might need a dedicated SIP channel just for each user. So depending on how your business uses your phones, between 1 and 6 SIP Channels/Lines per user. Internal calls also count as used “channels” as well, so remember to allow as few spare channels for internals. We’d be happy to help you decide the best setup for you.
Can you provide and configure sip desktop phones?
Yes, we have our popular and recommended VOIP hansdets availble to order, but can get hold of any make or model – and check it’s compatibility with 3CX – contact us for advice and prices. We preconfigure all handsets ready for you to plug in and go, with 12 month next-day swappout warranty.
Can you take over and existing hosted 3CX I have elsewhere?
Yes, we can migrate your existing settings to our hosted 3CX PBX service as well as porting numbers etc for minimal downtime – contact us for details.
How long does it take to get my hosted 3CX SIP system ready?
Setting up the servers is usually 24-48 hours, then it’s just getting the configuration to exactly how you want it. If you have numbers to port in, that can take 21 days, so usually allow 3-4 weeks for a full transfer. We’ll liaise with you for a “switchover” or “switch on” date and time so as to avoid any downtime.
Can I transfer my existing 3CX licence?
Yes, if you already have a valid licence we can setup just the hosting and management part until your licence needs renewing. We can then transfer the licence over to our control and bill you either monthly or annually. We’re often much cheaper than other providers for annual licences – contact us for details.
Can I organise my own 3CX hosting and Licence and just have SIP trunks from WebMate?
Sure, we have great rates on just SIP trunks (UK SIP). It’s often much cheaper with us handling the whole thing for you though. Especially once you account for us managing the server for you, backups, snapshots, maintenance – and the convenience of monthly payments if you prefer.
Can I have full root access?
Yes, if you prefer to maintain and setup your VoIP VPS and 3CX yourself, we’re happy to allow full root access to the server. We keep backups if anything goes wrong, and can do part maintenance if required, just let us know what works best for you.
Why should I choose you and not 3CX's hosting platform?
3CX do now provide a hosted service, available through partners like ourselves (and we’re happy to provide this) – however, there are some limitations to the 3CX hosting provided directly by 3CX and our bundles tend to be better value (around 20% cheaper). There’s no real difference in the platform used, 3CX use similar platforms to ourselves. We can provide this, but in most circumstances, our own hosting is better.
Can I do my own hosting or licencing?
Sure, we’re happy if you already have a 3CX licence and want to use that – or if you host your server on premise or with another provider. There are options to select these on the order forms. If possible, we generally recommend the hosting and licencing is all kept under one roof if possible.
Can I use multiple SIP trunks from other providers?
Sure – if you have other SIP trunks, we can add those for you or you can add them in the admin control panel yourself. Sometimes, adding international SIP bundles and routes can be more cost-effective. All of our bundles require at least one of our SIP trunks though.
Do I get full admin access to 3CX
Yes, you’ll have full administrator access to the 3CX PBX for you to make any changes yourself – or leave it all to us, we’re happy to change things as required for you. If you prefer, you can lock us out of admin if you need to for security (bear in mind we’ll not be able to help as much if things go wrong, just restore from backups or re-install).
I need something more customised, can WebMate help?
Yes, we can build custom 3CX systems, with backup PBX’s for failover – or help with onsite installation. Contact us and we’ll do our best to help.
